This is a digestable version of our 6-Month Warranty. Full details can be found in the Warranties Section at our Terms & Conditions page.
“Wear Them For Life”
The ShoeTree Project is committed to quality. For example, we use only premium red cedar heartwood and brass hardware in the crafting of our flagship shoe trees. This 6-Month Warranty is a testament to the level of pride we have in our products. All ShoeTree Project branded products are automatically registered for the 6-Month Warranty.
How To Make A Claim
Request
a claim by filling in the simple Warranty Claim form.
You’ll need:
- 1. Photo of the malfunction
- 2. Photo of the overall product
- 3. Your order receipt (from your email)
Prepare the item
Bag and seal the items with their protective wrappers for pickup once your claim has been approved.
Print out and attach the return waybill sent to you to the package.
Pick-up & Replacement
will be done at your very own doorstep. Once the product under warranty has been returned to us, a replacement will be delivered within a week*! Alternatively, you may opt to come down to our office for a quicker replacement!
*if item is in stock
Quality-crafted shoe trees
Further questions?
We’d love to help!